Cosy Estate Quest Pty Ltd recognises that your privacy is very important and we are committed to protecting personal information we collect from you. The Privacy Act 1988 (Cth) (Privacy Act), Australian Privacy Principles and registered privacy codes govern the way in which we must manage your personal information. This policy describes how we collect, use, disclose and otherwise manage personal information about you.
1. Collection of Personal Information
Types of information collected
We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services or products you are seeking. This personal information may include details such as your name, age, gender, contact information, products and services you are interested in or require more information about. If you purchase or request products and services from us we may also request your preferences for receiving further marketing or promotional material.
The choice of how much information you provide to us is yours. We seek this information either to process your request for information and provide that information to you, to improve the quality of our products and services or to assist you to determine which products and services best meet your needs.
Method of collection
Personal information will generally be collected directly from you through the use of any of our standard forms, over the internet, via email, or through a telephone conversation with you. We may also collect personal information about you from third parties acting on your behalf (for instance, agents).
We also collect information from subscribers (persons registering their details with us through the website) or website visitors for the purpose of improving our quality and effectiveness and to provide you with information. We welcome feedback from you about all aspects of its website. We store feedback that users send to us. This feedback is used to administer and refine our service. We may also use the information to improve or promote this site. We will not publish your name in connection with any information you provide without your permission.
There may, however, be some instances where personal information about you will be collected indirectly because it is unreasonable or impractical to collect personal information directly from you. We will usually notify you about these instances in advance, or where that is not possible, as soon as reasonably practicable after the information has been collected.
Purpose of collection
The personal information that we collect and hold about you depends on your interaction with us. Generally, we collect, use and hold your personal information for the purposes of: .providing products or services to you or someone else you know; .providing you with newsletters, information and other communications; .providing you with information about other services that we offer that may be of interest to you; .involving you in promotions and other initiatives undertaken by us; .facilitating our internal business operations, including the fulfilment of any legal requirements; and .analysing our services and customer needs with a view to improving those services.
Failure to provide information
If the personal information you provide to us is incomplete or inaccurate, we may be unable to provide you, or someone else you know, with the services you, or they, are seeking.
3. Security of your informationWe store your personal information in different ways, including in paper and electronic format. We take reasonable steps to ensure the security of all information we collects from risks such as loss or unauthorised access, destruction, use, modification or disclosure of data. For example, your personal information is maintained in a secure environment which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure. These activities are undertaken at your risk.
4. Access and correction of personal informationYou may request access to your personal information collected through this website at any time, by making a written request. Please send an email at the contact address shown on this website and we will respond to your request within a reasonable period. W e may charge you a reasonable fee for providing access to your personal information (but not for making a request for access). We may decline a request for access to personal information in circumstances prescribed by the Privacy Act, and if we do, we will provide you with a written notice that sets out the reasons for the refusal (unless it would be unreasonable provide those reasons). If, upon receiving access to your personal information or at any other time, you believe the personal information we hold about you is incorrect, incomplete or out of date, please advise us and we will update it. We will take reasonable steps to correct the information so that it is accurate, complete and up to date. If we refuse to correct your personal information, we will provide you with a written notice that sets out the reasons for our refusal (unless it would be unreasonable to provide those reasons) and provide you with a statement regarding the mechanisms available to you to make a complaint.
5. Links to other WebsitesOur website may contain links to other websites. We are not responsible for the privacy practices or content of linked websites. It is your responsibility to investigate the privacy policies of those other sites.
DISCLAIMERPlease read this legal information carefully this web site and its contents (‘Web Site’) are owned and operated by Cosy Estate Quest Pty Ltd (Cosy Estate Quest). The use of this Web Site is governed by the following terms and conditions, as amended from time to time (the ‘Terms and Conditions’). These Terms and Conditions apply in favour of, and are enforceable by, Cosy Estate Quest.
By using this Web Site you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree with these Terms and Conditions you should immediately cease using the Web Site. The Web Site may be updated from time to time, including these Terms and Conditions. By continuing to use this Web Site after these Terms and Conditions have been updated, you acknowledge that you have read and understood the updated Terms and Conditions and agree to be bound by them.
The material on the Web Site is presented as general information only. It is not intended as legal, financial or real estate advice and must not be relied on as such. You should make your own inquiries and obtain independent professional advice tailored to your specific circumstances before making any legal, financial or real estate decisions.
Intellectual property and restrictions on use of content
Unless otherwise indicated, the copyright in the Web Site is owned by Cosy Estate Quest. The Web Site includes registered and unregistered trademarks that are owned by Cosy Estate Quest. Except for the direct purpose of viewing, printing, accessing or interacting with the Web Site for your own personal use or as otherwise indicated on the Web Site or these Terms and Conditions, you must not reproduce, modify, communicate to the public, adapt, transfer, distribute or store any of the contents of the Web Site, or incorporate any part of the Web Site into another web site without Cosy Estate Quest.
Links to Third Party Sites
Cosy Estate Quest assumes no responsibility for the condition or content of third party web sites that may be linked to or accessed from the Web Site. Cosy Estate Quest excludes all liability for any loss, damage, claim, expense, cost (including legal costs) or liability whatsoever arising from or referable to the condition or content of third party web sites that may be linked to or accessed from the Web Site.
Cosy Estate Quest may collect, use and disclose personal information about you obtained by Cosy Estate Quest from your use of the Web Site. Cosy Estate Quest management of this information is governed by the Privacy Statement. Disclaimer and Limitation of Liability The Web Site and its entire contents are provided on an “as is” basis. Cosy Estate Quest does not warrant the completeness, accuracy, reliability or availability of the Web Site or its contents. All information is subject to change without notice. Subject to any responsibilities implied by law and that cannot be excluded, Cosy Estate Quest excludes all liability for any loss, damage, claim, expense, cost (including legal costs) or liability whatsoever arising from or referable to the Web Site whether in contract, tort including negligence, statute or otherwise. Any term, condition, representation or warranty implied into these Terms and Conditions by law or otherwise, and which cannot be excluded, is included in these Terms and Conditions. Liability of any member of Cosy Estate Quest for a breach of a condition or warranty implied into these Terms and Conditions by law or otherwise, and which cannot be excluded, is limited to the extent possible, at that member’s option, to the supplying of the relevant goods or services again or the payment of the cost of having the goods or services supplied again.
Changes and Termination
Cosy Estate Quest reserves the right to revise the content of, amend links from, or withdraw access to the Web Site at any time without notice or liability to you. Your ability to access the Web Site or to participate in any features of the Web Site, including Best Investor, may be terminated at any time without notice, and without any liability to you. Any limitations on Cosy Estate Quest liability will survive such termination.
A right relating to these Terms and Conditions may only be waived by Cosy Estate Quest in writing. These Terms and Conditions are governed by and construed in accordance with the laws of Western Australia, Australia. By using the Web Site you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Western Australia. If any provision of these Terms and Conditions are found to be invalid or unenforceable by a Court of Law, such invalidity or enforceability will not affect the remaining provisions, which will continue in full force and effect. Cosy Estate Quest failure to exercise or enforce any rights or any provision of these Terms and Conditions will not constitute a waiver of such right or provision unless acknowledged and agreed to by Cosy Estate Quest in writing.